💰 Refund Policy

1. 🔄 Refund & Return Eligibility

We want you to have a hassle-free shopping experience! If you are not satisfied with your purchase, you may request a refund or exchange under the following conditions:
✅ The item must be unused, undamaged, and in its original packaging 📦.
✅ Refund requests must be made within 7 days of receiving the product.
✅ Sale or discounted items are non-refundable ❌.

2. 🚨 Items Not Eligible for Refund

The following items cannot be refunded or exchanged:
❌ Personal care products (e.g., skincare, hygiene items)
❌ Customized or personalized items
❌ Products that have been used or damaged after delivery

3. 🔁 How to Request a Refund

If you wish to return or exchange an item:
📸 Take a clear picture of the product showing the issue.
📩 Email us at support@yourstore.com with your order number and reason for return.
📦 Send the item back to our return address (we will share details via email).

4. 💵 Refund Processing Time

🔹 Once we receive and inspect the returned item, we will process your refund within 7 business days.
🔹 Refunds will be issued through the original payment method or via bank transfer.
🔹 Cash on Delivery (COD) orders are refunded via bank transfer or store credit.

5. 🚚 Return Shipping Costs

📌 Customers are responsible for return shipping charges unless the item received was damaged or incorrect.

6. ⚠️ Damaged or Incorrect Orders

If you receive a damaged, defective, or wrong item, we will:
✅ Send a replacement at no extra cost.
✅ Offer a full refund if a replacement is unavailable.

7. 📞 Need Help?

For any refund-related queries, reach out to us:
📩 Email: Umairaliza833@gmail.com

📢 Thank You for Shopping with Us! 🙌

We value your trust and strive to provide the best shopping experience! 🛍️